Apr 2, 2024 10:19:22 AM by Chiara D
Hello! I’m a non-U.S. taxpayer (Italian nationality but living and working from Spain). My VAT ID was not approved, and I saw for the community that other people are having the same issue. I have 11 charachters and Upwork only accept 9. Could anybody help me out with this? Thanks!
Apr 2, 2024 12:30:23 PM by Arjay M
Hi Chiara,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist you further with your VAT ID concerns.
Apr 24, 2024 10:26:44 AM by Barry W
I have exactly the same issue as Chiara. Could you also provide me with a way to contact support to upload my 11 character VAT ID?
Apr 24, 2024 04:52:20 PM by Arjay M
Hi Barry,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist you further with your VAT ID concerns.
Apr 24, 2024 10:32:50 AM by Barry W
Hello! I’m also a non-U.S. taxpayer (British nationality but living and working from Spain). My VAT ID was not approved, and I saw that other people are having the same issue. Foreign nationals that are full-time resident in Spain are given a VAT ID that has 11 characters, not the usual 9. Can you also escalate my issue to support please?
May 9, 2024 12:35:00 PM by Vitali S
Hi there! It seems that there is a problem with anyone from Spain.
I am facing absolutely the same problem, my VAT ID was not approved.
I can't seem to find a way to open a support ticket myself for this.
May 11, 2024 12:40:23 AM by Barry W
The support ticket they send is automated and just gives further instructions about VAT and about how to enter a 9 character ID. It seems that Upwork don't care about this issue? Could a moderator please escalte this with support please?? @arjayM