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97436110
Community Member

VAT ID not approved

Hi everyone,

 

I'm from Italy and my VAT ID keeps getting rejected and I don't understand why.

 

I do not charge VAT here in Italy since I'm in a 'flat-tax rate regime?' Has this something to do with this issue?

 

Thanks for your help!

3 REPLIES 3
PradeepH
Moderator
Moderator

Hello Elisa,

 

Thank you for reaching out to us. I checked your account and noticed that your VAT ID was rejected due to a formatting error. Could you please try adding your VAT ID with the correct format? 

 

- Pradeep

Upwork
97436110
Community Member

Hi Pradeep, 
Thanks for your reply. 

 

I don't understand what the correct format is. The Italian VAT number it's 11 numbers long, just as the field requires.

 

Could you please explain?

 

Thanks so much!

 

Elisa

 

Hi Elisa,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.


~ AJ
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