VAT Invalid for Croatia

[#1]

I filled tax information as well as VAT ID for my company I want to receive invoice withdrawals but it says Invalid. 

How can I fix this? 

[#2]

Hi Luka,

I checked your account and it appears that your VAT ID has been rejected. Please review and update the correct VAT ID. If you have any further questions or concerns, feel free to reply to this message.

- Pradeep

[#3]

Hi PradeepH,

my VAT ID is *correct*.  When typing my VAT ID, field is set as HR and 11 VAT numbers. (I can only type 11 numbers)
But when I save it, only 11 numbers are shown, without HR. I assume this is error from your side.

Please check your verification system which makes many errors given the number of inquiries for this topic, try manually verifying my VAT ID, shouldn't be a big task. Let me know if you need help verifying it.

[#4]

Thank you for following up, Luka, and for added information. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#5]

Any news on this issue?

[#6]

Hi Luka,

I checked the support request initiated on your account and it appears that we are still investigating your concern. One of our team members will respond to your support ticket as soon as we have an update for you.

- Pradeep

[#7]

Hello,

I have similar problem. I am pretty sure, I entered my VAT ID correctly, after entering it message: "Your VAT ID was successfully validated" popped out, but still I see on my profile in Tax information section that my VAT ID id Invalid. Can you please help me with this issue? Thank you.

[#8]

Hi Peter,

Thank you for your message. I have shared your post to a support ticket to look into this for you. The handling team will reach out to you on the ticket to assist you accordingly.

[#9]

Official croatian goverment website where you can verify my VAT ID from my company. Please incorporate it in your system.

https://sudreg.pravosudje.hr/registar/f?p=150:1