Mar 28, 2023 06:59:29 PM by Diogo V
Hi there, I have no clue why my Portuguese VAT number was not acepted by UpWork. In my point of view VAT number is the NIF (tax number) that we have in Portugal.
I've diving around the suport tickets that were open in foruns but I don't find the real answer for that.
Mar 28, 2023 08:51:40 PM by Arjay M
Hi Diogo,
Thank you for reaching out to us. I believe you're referring to the Tax Identification Number which is the number that your country uses for collecting your tax information and may have a different name, such as PAN in India, for example. Some countries may use a national ID number.
You may be able to find information about your country’s TIN here. If you have questions about your number, you will need to consult a tax advisor in your country or contact your local tax authority.
Apr 2, 2023 07:39:54 PM by Diogo V
Hi Arjay,
No I'm questioning for the "VAT Number" as you refer in "user settings", see the image please
Thanks
Oct 16, 2023 09:15:31 AM by Fatima L
Hello Diogo! I am having the same problem, on VAT number I am trying to enter my NIF but it is not validated by the system
Oct 16, 2023 09:19:21 AM by Fatima L
Hello I am having issues adding my VAT number. I am a portuguese citizen and I am trying to enter my NIF but it says it is not valid, I tried to enter it on the format PTXXXXXXXXX. Can you please help me with this?
Oct 16, 2023 09:48:55 AM by Nikola S
Hi Fatima,
I would be happy to connect you with the appropriate team. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Dec 5, 2023 04:56:23 PM by Mauro S
Hello Nikola,
Same problem with me. Added my portuguese VAT number, but it wasn't validated by Upwork.
Can you help?
Thanks,
Mauro
Dec 5, 2023 07:29:30 PM by Arjay M
Hi Mauro,
I'm sorry if you're having difficulties getting your VAT ID-verified. I’ve escalated your community post to a support ticket to give your case the attention it deserves. One of our agents will be in touch with you soon to assist.
Apr 10, 2024 07:01:22 PM by Simon C
Hi NikolaS,
I'm having the same problem as Fatima.
Can you help?
Thanks
May 27, 2024 02:11:17 PM by Nikita B
I also have the same problem with my portugese VAT number. Could you please escalate it too?
Thanks!
May 27, 2024 02:39:23 PM by Nikola S
Hi Nikita,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Dec 23, 2023 02:57:53 PM by Joao Paulo S
Hello Upwork community,
I'm have the same issue when trying to add the requested Portuguese VAT number, status not approved. Can you please help?
Dec 23, 2023 03:33:25 PM by Luiggi R
Hi Joao,
I see that you were able to raise a support ticket regarding your concern. Please allow the team more time to respond to your ticket; they'll assist you further.
Feb 8, 2024 11:10:51 AM by Mauricio S
Hey!
I believe Upwork doesn't accept our NIF in the VAT ID because it is or personal tax identification. As I could check around the forum, is that, in order for us to withdrawal our earning from Upwork without paying the US taxes, we must issue a Recibo Verde to Upwork and, to do that, we need to open an individual company as freelancers.
So, the VAT ID will be not our personal NIF but our individual company Tax Number.
Anyway, I hope Upwork moderators or anyone who is from Portugal and recurring withdraw from Upwork, can clarify this.
Feb 8, 2024 12:57:47 PM by Arjay M
Hi Mauricio,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you with further assistance with your VAT ID verification concerns.
Mar 27, 2024 09:18:03 PM by Ross O
Hi Maricio, do you know where we find our Individual Tax number to use as the VAT number on upwork? Looks like the whole community are struggling with this one!
Mar 6, 2024 10:36:05 AM by Bechir J
I have the same issue, I used my NIF as VAT ID "PT123456789", and it won't accept even though i have a my NIF Document with my Portuguese adress and a i am registered as self employed on financas. Please any idea how to solve this
Mar 6, 2024 12:25:52 PM by Nikola S
Hi Bechir,
I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Mar 7, 2024 12:03:36 AM by Pedro C
Hello,
I'm portuguese too and I'm experiencing the same issue. Any update would be appreciated!
Thank you
Mar 7, 2024 02:40:11 AM by Joanne P
Hi Pedro,
I checked your account and it looks like the submission was rejected due to an invalid VAT. If your VAT number was declined, it was likely because:
You can check this page for more information about adding your VAT. It would be best to reach out to your tax local advisor so that they can guide you further.
May 21, 2024 10:57:29 AM by Andre G
Hi, I have the same issue:
My freelancer tax number from Portugal keeps getting rejected. I´'m properly registered, but it does not get approved.
Whenever I enter it, I get a rejection mail after a couple of hours, requesting me to do the same thing over and over again. I have the proper registration and documents if you need them.
I tried to contact support via the chatbot, but I'm getting the same advice and not getting anywhere. Could someone from Upwork support please help me resolve this issue?
May 21, 2024 11:32:48 AM by Nikola S
Hi Andre,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.