Verification email not received

[#1]

Hi dear,

I didn't receive any verification email even after re-sending it so many times
Can you please help me with this ?

Thanks

[#2]

Thank you for the follow up Mark,

Our team will reach out to you via ticket as soon as possible and assist you further with verifying your email.

Update:
Mark please check your folders now as our team has sent you the verification email and it was successful from our end. Thank you.

[#3]

Hi Goram,

I'm having the same problem. I have sent the verification email many times and checked my spam folder and nothings is in there.

Can you please help me solve this issue.

thanks!

[#4]

Hi Justi, 

I checked your account and it looks like you were able to verify your email address already. If you need further help, please don't hesitate to reach out. 

[#5]

I have tried countless time to change my email from my personal email to my bussiness email. The verificaton email would never arrive. I then deleted the profile associated with my personal email and then started a new profile with my business email with hopes i would finally recieve the verification email. I have checked every folder in my Gsuite email account and still have not found anything. 

Please help!

[#6]

Hey, we have the same problem. We've tried to get the initial verification email sent about 10 times, and never get the email.

We know our email is working; need a workaround for this.

Our login email is:

**Edited for community guidelines**

Thx

Darla

[#7]

Hi there,

One of our team members will reach out to you directly via email to assist you with your email verification process.

Thank you for reaching out to us.  

[#8]

Hi Goran,

I have the same problem, that's really annoying. I have Zoho mail, and I receive mails normally, but Upwork ZERO. I tried many times to resend emails, nothing then I get blocked for trying too many times.

Then logged in I want to report the issue but impossible, the system gives me an error.

Thanks for helping,

[#9]

Hi Alexis,

We checked and the confirmation email was sent to your email successfully. Make sure you’ve entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Afterwards, Please resend the email one more time, check your inbox and spam folder, check the settings for your email provider and make sure emails from Upwork aren’t being blocked. 

Let us know if you received the confirmation email.

Thank you!

[#10]

I have the same issue. I have sent the verification email several times. I have even changed to a different email address. Still it doesn't work. I checked my SPAM folder - it is empty. 
I also checked that I can receive other emails sent to this address.

What can I do?

Greetings, Manfred

[#11]

Hi Manfred and Rehnum,

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#12]

Hello, Goran.

I am facing the same problem. Any chance you (or frankly, anyone who can help) could look into it for me?

Cheers.

[#13]

Hi Tayo,

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[#14]

I am not receiving any verification email either.

Can somebody help

[#15]

Hi Adel,

I checked your account and it looks like you were able to verify your email address. Could you please confirm if you need any further assistance with creating your account?

[#16]

Hello

Great thanks for your assistance,

Yes I managed to work it out

Thank you

[#17]

I am having the same problem.  Even to get help, you are required to verify your email first, but THAT IS the problem.  Have checked spam, bulk mail, etc. folders.  Not there, either. 

[#18]

i have completed my identity verification process but have not receive any mail from upwork.

[#19]

Hi Muhammad,

Feel free to continue sending proposals as your verification is completed. If you experience any problems on your end, you can reach out to us (Moderators) at any time. Thank you.

[#20]

Hi Goran, 

I did not receive any verification email, even after re-sending a million times. Could someone please help me here.

Thanks

[#21]

Hi Srishti, 

Could you please check if you already received the verification email?

[#22]

Same here. I have not received any verification emails either.

[#23]

Hi Sam,

Thank you for your message. One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you.

Pradeep

[#24]

Hi I lost my mobile and can't get the google authenticator's code so i want to recover my account using email but am not recieveing any code in my email i tried too many times!

[#25]

Hi MD. Siam,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.

[#26]

Hi!

I have the same issue. Please, could you help me?