May 7, 2017 02:43:55 PM by Karim K
Hi dear,
I didn't receive any verification email even after re-sending it so many times
Can you please help me with this ?
Thanks
Solved! Go to Solution.
May 7, 2017 02:59:03 PM by Goran V
Hi Karim,
I will report this problem, and have one of our teams follow up on your email.
Jan 15, 2023 07:15:01 PM by Luiggi R
Hi Polina,
I checked your account and it looks like you were able to verify your email address when you initially registered.
Jan 16, 2023 11:34:35 AM Edited Jan 16, 2023 11:35:13 AM by Polina A
But unfortunately I didn't get an email for an ID verification interview til this day. So my account is not verified.
Please, could you tell me what's the issue?
Jan 16, 2023 12:48:31 PM by NikolaS N
Hi Polina,
Thank you for following up. I checked and it doesn't look like you are required to complete any verification process at the moment. Only earning freelancers are eligible/required to earn the “Identity Verified” badge. If you become eligible/required, we will notify you when you log into your Upwork account.
Jan 16, 2023 01:46:40 PM Edited Jan 16, 2023 02:35:23 PM by Polina A
What do I need to do in order to be required to earn ID verification? Because I've been waiting for the email with ID verification for 6 months now and have sent plenty of proposals to clients. It's impossible to get the offer without it. So please, help me to solve this problem.
Feb 18, 2024 11:37:37 AM by Katya D
I have tried following your advice, but I still do not see the email. Please assist
Feb 18, 2024 12:27:39 PM by Luiggi R
Hi Katya,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
May 28, 2024 11:55:27 PM by Seven A
Hi Goran,
I have the same problem and not recieved communication from Upworks.
Please help.
Sven
May 28, 2017 10:06:20 AM by Goran V
Hi Jerico,
Yes one of our team members will investigate this further. Thank you for reporting.
Jun 18, 2017 03:15:10 PM by Ann Carla A
Good Day
I'm still waiting on my eamil verification for the last 3 days, i try to re-sending it, i received one email but there is no link on it, please help me on this.
thank you
Sep 12, 2017 11:13:29 AM by Goran V
Hi Olga,
One of our team members will contact you directly and assist you with this.
Jan 11, 2018 04:38:13 PM by Vimal K
Hi ,
I am not recieving any verification email. Also I have checked span there is no verification email.
Can you please check.
Jan 11, 2018 05:32:53 PM by Nina K
Hi Vimal,
A member of the team will be reaching out to you directly to assist you, thank you.
Mar 7, 2018 05:07:59 PM by Nina K
Hi John,
Please make sure you entered the correct email address, check your inbox and spam folder, and if you can't find the email use the option to re-send it. If that doesn't help, please enter an alternative email address.
Mar 21, 2018 06:39:47 PM by Dino S
I have tried everithing in this topic, but still have not received verrification email. Any help?
Mar 21, 2018 07:44:42 PM by Nina K
Hi Dino,
If you have already ensured that you entered the correct email address, checked your inbox and spam folder and made sure that are no spam filters preventing it from coming through, then please enter an alternative email address.
Apr 12, 2018 09:47:43 PM by Steve W
I have tried so many times but never received any verification email. And yes I have checked my spam/junk email folders. Obviously, I am not the only person having this problem if I read the postings from the forums properly, Help!
Apr 13, 2018 01:18:54 AM by Ryan C
Hello Steve,
We're sorry to hear that. We have escalated your concern. One of our representatives will get in touch with you shortly. Thank you.
Jul 22, 2018 08:15:27 AM by Prathamesh P
I am facing the same issue, even after hitting send verfication mail. I am out of limit and yet haven't received one. Can anyone help?
Jul 22, 2018 09:47:46 AM by Joanne P
Hi Prathamesh,
I'm sorry to hear that. I see that you already have a ticket for this issue. Someone from the team will be updating the ticket to assist you directly. Thank you!
Jul 27, 2018 12:17:53 AM by Vadym C
Hello,
I have the same problem. I've already checked my "Spam" and "Junk" folder - they are empty. Tried to re-send verification e-mail and change my e-mail - no success. Please help me
Jul 27, 2018 02:00:12 AM by Ryan C
Hello Vadym,
Sorry about that. The team already removed the bounce email. Please try again resending the verification e-mail. If you ever encounter the same problem again, feel free to reach out to us here at any time.
Thank you.
Oct 9, 2018 12:42:57 AM by Prescott B