Verification email not received

[karimkharrazi]

Hi dear,

I didn't receive any verification email even after re-sending it so many times
Can you please help me with this ?

Thanks

[dwayne0805]

Hi there,

I need help. 😞  I tried sending the 6-digit verification code to my email since my registered number was stolen. Sadly, after trying a few times, I still can't get any 6-digit verification email from Upwork. Because of this, I cannot withdraw my salary. Someone, please help me...

I already deleted all cache, history, cookies, tried a different browser, and checked spam and junk files. No success. I also tried the app. Still nothing. 😞

Sincerely,
Dwayne

[JoanneP]

Hi Dwayne,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

[ef9f8853]

Hi upwork team,

I didn't receive any verification email even after re-sending it so many times
Can you please help me with this ?

Thanks

[AveryO]

Hi Samih, 

It looks like the email kept bouncing off your inbox. I just resent it again. 

If you don't receive it, let us know by replying on this thread and our team will assist you.

[ef9f8853]

thank you 

[f6f71798]

Hello, I am not receiving any verification Email either. Could I please get assistance on this matter? I tried 3 different email, checked all spam folder as well but I am receiving nothing. Thank you in advance!

[AndreaG]

Hi Ivalu,

It looks like you've closed your account. If you still need assistance please let us know!

[e7d6d335]

Hello, I'm also having this problem, the email verification isn't present in my inbox or spam no matter how many times I resend it.

[e7d6d335]

Never mind the email came through!

[e2642ef2]

I am also having this problem, and can't get to any of the resources as I am being told to get access to the 'full features' I need to verify my email! Could someone please help me asap? Thanks in advance

[759e32fa]

Hi TJ,

Thank you for reaching out to us. I've successfully sent you the verification email. Could you please check? If the issue persists, please let us know.

[e2642ef2]

Hi AJ,

Thanks for this - I still haven't recieved this email, and it's not in my junk either I check every time. Is there anything else you can do to help with this?

EDIT -- This is now sorted and recieved the email. Thank you!

[5b8a2338]

Hi Annie, We just posted a job, we have not receiving a verification email either. Can you please look into it urgently ? Thanks

[759e32fa]

Hi Krunal,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[5b8a2338]

Hi, I did verified and changed the email. Now it asks to verify the email again! Pls advise.

[AndreaG]

Hi Krunal,

Please reply directly to your support ticket with our team so they can receive your update and assist you further.

[18e59907]

Hi, 

I am also not receiving verification emails. I tried multiple times "Resend Verification Email". 

Can you please help?

-RV 

[NikolaS]

Hi Rahul,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[c47c537f]

Hello! Can someone please help me with what to do with my upwork unverified email? Even after a few hours, no confirmation email comes to my email account. Thanks!

[759e32fa]

Hi Mikka,

Thank you for reaching out. I checked on your account and it looks like your email has been verified already.

[46b37908]

Hi, 

I am also not receiving verification emails. I tried multiple times "Resend Verification Email". 

Can you please help?

Thanks

[GlicelleP]

Hi Hamza,

We’ve escalated your post to a support ticket where one of our agents can assist you further. Thank you for posting in the community!

[46b37908]

Hello Grace,
I can't see the support ticket for the instructions, since the only screen I'm seeing is this one 

Best regards,
Hamza

[759e32fa]

Hi Hamza,

Please check your email. Our support team sends a corresponding email for every ticket created. You can respond to that email to communicate with them.

[038cb148]

Hello UpWork,

I'm stuck with the verification email step.  I just made an account and now trying to do the verification of the email for the first time.  I'm checking this email address for any email from UpWork but I'm not receiving any.  I tested my email by sending an email from my personal gmail address and it is able to receive.

I've tried resending until UpWork told me I have maxed out the resend and told me to wait an hour.  I tried checking junk folder and there is no email from UpWork in there.  So I know this email is able to receive, but not from UpWork.  

I tried to go to the help section within UpWork and try support ticket, but UpWork will automatically send me to email verification page, so I'm not able to utilize that section.  

Please let me know what to do! I would like to hire someone and this is required to hire.