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Karim's avatar
Karim K Community Member

Verification email not received

Hi dear,

I didn't receive any verification email even after re-sending it so many times
Can you please help me with this ?

Thanks

ACCEPTED SOLUTION
Goran's avatar
Goran V Retired Team Member

Hi Karim,

I will report this problem, and have one of our teams follow up on your email.

~ Goran
Upwork

View solution in original post

260 REPLIES 260
Arjay's avatar
Arjay M Retired Team Member

Hi Matthew,

 

Thank you for reaching out and reporting this. However, I can see that you've successfully verified your email address. Looks like you're all set! Let us know if you need further assistance.

 

~ Arjay
Upwork
CodeMasters's avatar
CodeMasters S Community Member

Hi UpWork,

 

I'm facing the same issue as Matthew P. - I haven't received the validation email.

My spam folder does not contain it. Resending of the validation email does not help. Could you help me in this topic, please?

Thank you in advance.

Best regards,

Piotr   

CodeMasters's avatar
CodeMasters S Community Member

Hello Upwork,

I kindly remind about my issue with the validation email.
I would be grateful if you could help me with it.
Thank you in advance.

Best regards,
Piotr

Luiggi's avatar
Luiggi R Retiring Moderator

Hi there,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

 

~ Luiggi
Khansa's avatar
Khansa S Community Member

I have not received the verification email despite multiple attempts to resend it. Could you please assist me with this issue?

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Khansa,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Alanna's avatar
Alanna J Community Member

I'm having the same issue. I've updated my email but have not received the verification email. I clicked the button to resend the email and still nothing. I'm getting other emails from upwork. It's not going into spam, and my Apple settings are correct. Need some help with this.

Alanna's avatar
Alanna J Community Member

Trying to update my email address, but I have not received the verification email. I clicked the button to resend the email, but there was still nothing. I'm getting other emails from upwork. I checked my spam folder, and my Apple settings are correct. Need some help with this.

Alanna's avatar
Alanna J Community Member

Interestingly enough...after I submitted this topic, the email finally came through. Very odd. But now this is resolved.

Seven's avatar
Seven A Community Member

We are having the identical same problem 

Seven's avatar
Seven A Community Member

Same problem we are having. Surprised how many people are complaining about the Upworks tach support. 

We still have not heard from Upworks. Have you?