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Jake's avatar
Jake C Community Member

We'll be right back Really sorry about this, but this page is offline right now. Check back later.

65eb68bb_0-1708803083592.png

 

 

how do i fix this error? my freelance account has no error. but my client account has this error.

 

ive tried different browsers, incognito mode, clear cache cookies, used the app instead of browser. everything

 

i saw many other people have this problem too with no solution. i just want to post a job on your platform. why are you making it so hard

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi All, 

 

Thank you for bringing this to our attention. I would like to let you know that the issue should now be resolved. If the issue persists on your end let us know and we will assist you accordingly. 

 

~ Nikola

View solution in original post

9 REPLIES 9
Lee's avatar
Lee K Community Member

I have this issue aswell. It's been like it all day today. Hopefully someone can give us an answer

Lee's avatar
Lee K Community Member

I am unable to post a job on here. I was able to yesterday. Why am i seeing this message 

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Ed's avatar
Ed G Community Member

Everytime I try to post a job I get this error message:

 

Error 500 (NS) Trace ID: 85aaf361cd5edc63-LHR

 

 

According to the system status, none of the systems are down. 

 

I'm wondering where I've received this message have my account been banned for no reason or something? 

Arjay's avatar
Arjay M Retired Team Member

Hi Jake and Valued Members,

 

We genuinely appreciate you bringing this to our attention and sincerely apologize for the inconvenience. We want to let you know that we shared your reports with our team, and our engineers are now working as fast as possible to resolve this issue. We will update this thread once we have more information. 

 

~ Arjay
Upwork
Jake's avatar
Jake C Community Member

but people have been posting this same error for over a year. is it ever going to be fixed? or should we all just leave upwork and go somewhere else?

Jami's avatar
Jami C Community Member

Hi

 

I am also facing the same error error, trying to access the post a job page.

I have seen posts on here from last year, but still no resolution?

 

Can you search and post the resolution asap please?

 

Kind Regards

 

Jami

Nikola's avatar
Nikola S Retiring Moderator

Hi All, 

 

Thank you for bringing this to our attention. I would like to let you know that the issue should now be resolved. If the issue persists on your end let us know and we will assist you accordingly. 

 

~ Nikola
Greg's avatar
Greg J Community Member

Since Saturday, on https://www.upwork.com/nx/job-post/
I keep getting an error page with error 500 (trace ID85b9229fe9923854-LHR) and the message:

We'll be right back

Really sorry about this, but this page is offline right now.
Check back later.

Error 500 (NS)

Trace ID: 85b9229fe9923854-LHR

Arjay's avatar
Arjay M Retired Team Member

Hi Greg,

 

I'm sorry if you're still having this error when trying to post a job. Could you please try using a different browser or the incognito mode of the current one? You may also consider clearing your cache and cookies. Let us know if the issue persists with a screenshot what you can see from your end; we'll look further into that for you.

 

We're looking forward to your confirmation.

 

~ Arjay
Upwork