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adonisodesk
Community Member

Why its almost impossible to open a support ticket? Where is it hidden?

Can anyone tell me how to open a support ticket? Do you have the URL?

 

3 REPLIES 3
ArjayM
Moderator
Moderator

Hi Deniz,

 

A quick way to contact support is by clicking the "Get Support" button at the bottom right corner of the Upwork Help. You will be asked what type of account you need help with and to describe your issue or questions. Please select the best option for your situation. You can request that via the chatbot if you’d like to speak to an agent. If you have general questions about using Upwork or want advice, please post here in the Community.

 

~ Arjay
Upwork

Thanks Arjey,

I cant see "Get Support" button anywhere on the help page, can you? Please see the screenshot.

https://tinyurl.com/2o8mcyzl 

and also where is the chatbot ?

Hi Deniz,

 

I see that you were able to raise a ticket about your concern. You may access your ticket and continue coordinating with the team here or your email.

 

~ Arjay
Upwork
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