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Lorecar's avatar
Lorecar N Community Member

Withdrawal is currently restricted

Hi,

 

I need some help, I received an error message when I tried to Click the Get Paid.

 

"Withdrawal is currently restricted on your account. Please contact Upwork Support"

 

May contract was previously Paused due to the bank concern of my client but now resolved. 

 

Please help and appreciate your feedback.

 

Thank you

2 REPLIES 2
Joanne's avatar
Joanne P Moderator

Hi Lorecar,

 

I checked your account and see that one of our agents reached out to you already regarding your account. Please check your ticket by going here

~ Joanne
Upwork
Lorecar's avatar
Lorecar N Community Member

Hi Joanne, 

Thank you for the response. I thought it was already fixed since my contract has been paused for a couple of days and now already okay. And it was mentioned also by my client that his account already settled. 

 

Will make a follow then.  Thank you

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