Withdrawl payment via Paypal

[ddbcb1e2]

Hi! I would like someone to please assist me on my issue I have already created a ticket about it and awaiting reply. Ive added my payment method via PayPal and edited my withdrawl schedule, it's been more then 3days since I've added my payment method. Then I got my first 4 Gigs that I've completely done and been paid for. I tried to withdraw a small sum out my upwork account to PayPal and it gets rejected and my withdraw schedule and payment method gets disabled and I had to press re-enable (does the 3days wait reset again). Notification said it's been rejected and been refunded back to my upwork account. I don't know why I can move my funds out of upwork to PayPal.  Can someone please assist me and help me solve my issue. What step's should I take and follow. Thanks in advance.

[pradeephele]

Hi Tomasi,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further. Meanwhile, please contact Paypal support to check the status of your Paypal account.

Thank you,

Pradeep