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dc2ddd83
Community Member

Withdrawn Credits After Applying To Many Jobs

Hi,

Credits have been withdrawn from my upwork page. I paid alot of money and spent alot of time putting proposals together. Can someone please give me the credits back my identity is verified and I lost money and potential jobs. 

2 REPLIES 2
JoanneP
Moderator
Moderator

Hi Derek,

 

Under the following cases, your Connects will be returned:

 

  • If a project is canceled by the client before a contract is made, Connects you used on that proposal will be returned. This does not apply to expired job posts.
  • If we remove a project’s post because we believe it violates our Terms of Service, Connects you used on that proposal will be returned.

You can find more information about it here

~ Joanne
Upwork
dc2ddd83
Community Member

How are they even going to see my proposal if it's canceled now?

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