May 16, 2022 07:12:24 PM by Andrey K
May 16, 2022 07:57:33 PM by Arjay M
Hi Andrey,
I have checked your account and it looks like you've already reached out to the team handling your case. A new support ticket has been created which is linked to the previous ticket with the same concern. I highly suggest you continue communicating with our team through that ticket for updates and further assistance.