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Harihara's avatar
Harihara S Community Member

You’ve done something against our Terms of Service.

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I dont know why its showing on top of my profile even im closing all the contracts indise the upwork.

Could any one help me?

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Retired Team Member

Hi Harihara,

 

Thank you for your message. I checked your account and it appears that your account was recently flagged for TOS violation. One of our team members has already reached out to you via a support ticket regarding this matter. You can access your support tickets here. Please don't hesitate to follow up with them directly on the same support ticket if you have additional questions regarding your concern or clear the issue flagged on your account. You can also click on the link on your home page and follow the on screen steps. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

- Pradeep

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4 REPLIES 4
Pradeep's avatar
Pradeep H Retired Team Member

Hi Harihara,

 

Thank you for your message. I checked your account and it appears that your account was recently flagged for TOS violation. One of our team members has already reached out to you via a support ticket regarding this matter. You can access your support tickets here. Please don't hesitate to follow up with them directly on the same support ticket if you have additional questions regarding your concern or clear the issue flagged on your account. You can also click on the link on your home page and follow the on screen steps. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

- Pradeep

Harihara's avatar
Harihara S Community Member

Since Last week I did not get any invitation.  But before that, I got a continuous invitation and suddenly, I don't know what happened? 
Can anyone tell me the exact reason and how to solve.

Mirza Asad's avatar
Mirza Asad B Community Member

Hi Harihara, have you resolved this issue? I'm facing the same issue.

Ivygail's avatar
Ivygail J Retired Team Member

Hello Mirza,

 

I am sorry to hear that you are experiencing the same issue on your account. I checked and see that you are already in correspondence with our team on your support ticket. If you need furter assistance, I encourage you to follow up with our team on your ticket so that they can assist you. You can access your ticket on this page.

 

~Ivy