🐈
» Forums » Support » Your fee calculator is having a little proble...
Page options
sekape
Community Member

Your fee calculator is having a little problem

Hello o/
I want to report a problem fee calculator. Your fee calculator for some reason doesnt work properly. It shows fee, but "Your take-home Earning:" is "Not a number"
Page i'm talking about is : https://www.upwork.com/tools/upwork-fee-calculator

Expected result: Your take-home Earning = Money - 10% fee

Actual result: Not a number (It's translated on screen by upwork)

sekape_0-1697607433168.png

3 REPLIES 3
759e32fa
Moderator
Moderator

Hi Sergey,

 

I was not able to replicate the issue. Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to investigate further?

  • Browser/s used
  • Browser version
  • Machine’s OS
  • Machine’s OS version
  • Additional details that may help us/the team investigate your concern better

~ AJ
Upwork
sekape
Community Member

Firstly, accidently marked as solution. Sorry about that.
I tried both on pc and on android smartphone
PC - Windows 10 Pro 22H2
PC Browsers - Chrome 118.0.5993.88, Edge 118.0.2088.46 
Android 14
Android Browsers - Chrome - 118.0.5993.80
In every case, with or without cookies, loged in or not - problem still exists.
I have a little concern about it writing in russian. Maybe theres something with auto translation from site, but i couldnt find a setting for that

Hi Sergey,

 

Thank you for sharing the requested information. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep

Upwork
Latest Articles
Featured Topics
Learning Paths