Jun 1, 2023 04:25:35 AM by Shiksha R
Hi,
I created the Upwork account like 15 days before and accidentally the auto-fill changed the name. When I tried to change the name from the contact info, it's not changing. it more than a week now I drop a request twice. Please help
Regards
Jun 1, 2023 05:33:10 AM by Andrea G
Hi Shiksha,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Jun 5, 2023 03:40:16 AM by Shiksha R
The name hasn't changed yet. What should I do now. I drop the request again
Jun 5, 2023 05:10:27 AM by Nikola S
Hi Shiksha,
Thank you for following up. I checked and it seems that you are already in correspondence with our team on your support ticket. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.