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Bryan's avatar
Bryan S Community Member

apply now button is grey

I'm new to this platform, but I'm experiencing an issue I see is common amongst other freelancers on this platform. My Apply Now button is greyed out on jobs, including inside an invitation I've received to apply for a job.

 

I've received zero communication, notifications, or emails indicating an issue with my account. What am I missing?

ACCEPTED SOLUTION
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Bryan,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi

View solution in original post

16 REPLIES 16
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Bryan,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Suyog's avatar
Suyog N Community Member

My apply now button is Gray

Gabriela's avatar
Gabriela B Community Member

Esteemed LuiggiR my apply button is not working could you please help me

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Gabriela,

 

Thank you for reaching out. I see that this is happening because you need to verify your identity. Please visit your Identity Verification settings page so you can complete the process. 

~ Luiggi
Urooj's avatar
Urooj R Community Member

Screenshot_20241026-224417.jpg

Please  explain me this

Sabrina's avatar
Sabrina D Community Member

The button Apply now is grey

Sabrina's avatar
Sabrina D Community Member

I recently made a profile on the page, is that why?

Nikola's avatar
Nikola S Retiring Moderator

Hi Sabrina, 

 

Thank you for reaching out to us. I checked and it looks like you need to verify your identity to resume activity on Upwork. You can get started here

 

~ Nikola
Urooj's avatar
Urooj R Community Member

Screenshot_20241026-224417.jpg

Please  explain me  this 

 

Suyog's avatar
Suyog N Community Member

Is your problem solved? 

Azucena's avatar
Azucena T Community Member

New to UpWork. Need help with this too. My Apply Now button appears to be greyed out! 

Joanne's avatar
Joanne P Retired Team Member

Hi Azucena,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

~ Joanne
Upwork
Shirlita's avatar
Shirlita J Community Member

Hi everyone. Do you have an idea of how to solve the issue, my "apply now" button is gray. 

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Shirlita,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Long's avatar
Long N Community Member

my apply button is grayed out too 

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Long,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi