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82d8c0ba
Community Member

balance is zero

why my balance is zero evern though I've started working two weeks ago? 

2 REPLIES 2
arifzilane
Community Member

Check your overview & transaction page. Otherwise, it'll show very soon. 

The previous week's transactions are shown on Tuesday. 

759e32fa
Moderator
Moderator

Hi Sara,

 

Thank you for reaching out to us. I checked your account and saw that the payments are currently in "pending" status.

 

Since you have an hourly contract, the billing period begins on Monday and ends on the following Sunday. Your funds become available 10 days later.

 

When working hourly contracts, we automatically invoice all time that you log in the Work Diary to the client. The invoicing schedule is as follows:

 

  • Week 1 — You log time using the Upwork desktop app and Work Diary
  • Week 2 — Your clients receive their invoices on Monday and are given until Friday to review the work
  • Week 3 — Your earnings become available on the following Wednesday

759e32fa_0-1653402453977.png

 

To read more about the weekly billing cycle, kindly check this article.

 


~ AJ
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