Apr 9, 2022 02:22:46 PM by Sheila C
Merely clicking ONCE on the proposal page, such as to begin writing a cover letter, is enough to submit the proposal -- blank.
This happened to me three times today. I open the proposal page, click once on the page, and then see "thank you for submitting your proposal." I then withdraw the proposal, only to have it happen again. I've now burned through 18 connects and still haven't submitted a proposal to that job that includes a cover letter or any attachments.
I use Chrome for Mac and the software is up to date.
Same thing happened to me with a job for a job writing a book prologue, but in that case I only had to withdraw it once and was able to submit a complete proposal on the 2nd try.
Upwork should reimburse me for those connects (total of 20 I believe, 6 + 6 + 6 + 2 = 20) and fix whatever glitch is making proposals submit prematurely. Thank you.
Apr 9, 2022 03:59:32 PM by Luiggi R
Hi Sheila,
I'm very sorry to learn you're experiencing this. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.
Apr 12, 2022 10:46:11 AM by Sheila C
I've received 2 or 3 emails asking me if I got the answer I needed. No, I did not. Still waiting.