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sheilakc1
Community Member

blank proposals submitted merely by clicking once on proposal page

Merely clicking ONCE on the proposal page, such as to begin writing a cover letter, is enough to submit the proposal -- blank.  

 

This happened to me three times today. I open the proposal page, click once on the page, and then see "thank you for submitting your proposal."  I then withdraw the proposal, only to have it happen again.  I've now burned through 18 connects and still haven't submitted a proposal to that job that includes a cover letter or any attachments.  

I use Chrome for Mac and the software is up to date.  

Same thing happened to me with a job for a job writing a book prologue, but in that case I only had to withdraw it once and was able to submit a complete proposal on the 2nd try. 

Upwork should reimburse me for those connects (total of 20 I believe, 6 + 6 + 6 + 2 = 20) and fix whatever glitch is making proposals submit prematurely.  Thank you.  

2 REPLIES 2
LuiggiR
Moderator
Moderator

Hi Sheila,

 

I'm very sorry to learn you're experiencing this. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

~ Luiggi
Upwork
sheilakc1
Community Member

I've received 2 or 3 emails asking me if I got the answer I needed.  No, I did not.  Still waiting.  

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