cant change email

[#1]

My current email is expired and I want to chnage my email address... the sysrtem never sends me an email to confirm the new email... it is not in spam... I am missing notifications becuase I can not chnage my email ... even the replies to this message will not reach me... 

[#2]

Hi Joe,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.