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3bbaf284
Community Member

couldn't charge the billing method you selected

Sorry, we couldn't charge the billing method you selected. Please try a different one. If you still need help, contact customer support.
 

**Edited for Community Guidelines**

6 REPLIES 6
3bbaf284
Community Member

???

3bbaf284
Community Member

Sorry, we couldn't charge the billing method you selected. Please try a different one. If you still need help, contact customer support.

**Edited for Community Guidelines**

 

NikolaS
Moderator
Moderator

Hi Mykhailo,

 

Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

 

~ Nikola
Upwork
8b32d96b
Community Member

i'm also having the same issue, tried multiple cards, raised a tickets but slow to no response. Is this even a working site?

Hi Bertrand,

 

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.

~ Joanne
Upwork
8b32d96b
Community Member

I hope so, I haven't heard a whisper from them in the last 30 hours.

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