i am facing to use my account

[shubhamsanjh]

showing this error my acount is showing offline

[759e32fa · Accepted solution]

Hi SHUBHAM,

Thank you for reaching out. Could you please provide a screenshot of the issue you're having so we can better assist you?

[shubhamsanjh]

here is the screenshot i am facing the error error i m facing post login

[759e32fa]

Hi SHUBHAM,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[shubhamsanjh]

Hi Annie Jane,

I am waiting to get unlock my account as soon as possible.

Thanks

Shubham Gupta

[pradeephele]

Hi Shubham,

I can see that one of our team members is already assisting you via a support ticket. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,
Pradeep