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offline account and account verification

hi, I am abujafor from Asia Bangladesh, I am new at Upwork after I created my account it's not shown online for once even though I am online,  and I can't seem to find an option to verify my account by NID in the setting.  please watch the attached screenshots 


Hi Md.Abu,


I checked and it doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.


I've shared your concern about your account not appearing online when you actually are to the Customer Support Team, and one of their members has reached out to you through this support ticket to assist you further.

~ Luiggi

thank you for your help, support reached out, and trying to fix my problem. 

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