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7e11e06b
Community Member

payment delay via ACH

hi guys, I am waiting for three payments that should have come in yesterday (paid out on Saturday, Sunday and Monday). I request payments via ACH bank account and it ususally takes one day. this has never happened and no one is getting back to me. Any advice as to what to do in this situation? I am getting really frustrated an impatient

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Annika,

 

Thank you for reaching out to us. I shared your concern with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

 

Additionally, I would like to let you know that funds will arrive in your bank account within two to five business days from ACH deposits (Automatic Clearing House). Processing and clearing times vary widely from bank to bank. Bank holidays can also delay your funds. You can find more information in this help article

~ Nikola
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