May 19, 2022 01:20:51 PM by Viraj O
I'm trying to review a proposed contract, but everytime I click the "Approve and Fund $ to Escrow" button, nothing happens. I'll see a loading screen for 1 second, but nothing changes after that. Why? I've put my credit card details in, but still nothing.
Solved! Go to Solution.
May 19, 2022 03:48:23 PM Edited May 19, 2022 04:51:07 PM by Viraj O
Thank you Andrea
edit: The problem was that my company information in account settings was incomplete. After finishing it, I was able to approve the contract. Thank you to Aneta!
May 19, 2022 02:23:34 PM by Andrea G
Hi Viraj,
Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?
May 19, 2022 02:30:17 PM by Viraj O
Hi Andrea,
I tried clearing cache/cookies, and logging in on Safari instead of Google Chrome, but the issue is still there.
May 19, 2022 03:45:36 PM by Andrea G
Thanks for following up, Viraj!
Someone from our team will reach out to you via support ticket in order to assist you further.
May 19, 2022 03:48:23 PM Edited May 19, 2022 04:51:07 PM by Viraj O
Thank you Andrea
edit: The problem was that my company information in account settings was incomplete. After finishing it, I was able to approve the contract. Thank you to Aneta!