there is a bug in the app

[adtechops]

every time i add my email and try to login in the app and i switch to get my otp code, when i get back to the app its does some strange behavior and wipes out all my information and asks to login again

bug2: searching for talent keywords doesn't respond

[PradeepH]

Hi Itamar,

Thank you for your message. Could you please confirm if you are facing this issue on the Mobile or Desktop App and the troubleshooting steps you have already followed? Also, please confirm the operating system for device you are facing these issues.

Thank you,

Pradeep

[adtechops]

hello Pradeep,

This is on Mobile app on iOS
iphone mini

Thanks,
Itamar

[ArjayM]

Hi Itamar,

Arjay here stepping in for Pradeep. The latest update for Apple devices (iOS 15.6.1) is causing our iOS apps to not work in some cases. While we are working on a solution, you can delete and reinstall the app(s) to correct the problem. You may also review this help article to find known fixes with the Mobile App.

Let us know if the issue persists with a screenshot of what you can see from your end and we'll look further into that for you—looking forward to your confirmation.