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iamghanshyam
Community Member

upwork desktop app version v.5.8.0.33 installation is not working

upppp.pngI have done every possible thing. But the installation is not working. Help me out.

6 REPLIES 6
LuiggiR
Moderator
Moderator

Hi Ghanshyam,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Upwork
buntsem
Community Member

I am also facing the same issue

Hi Bunty, 

 

Thank you for reaching out to us. Could you please try following the troubleshooting steps shared in this help article?

 

If the issue persists please share the information below so that we can look into this further and assist you accordingly. 

 

  • Browser/s used
  • Browser version
  • Machine’s OS
  • Machine’s OS version
  • Screengrab of the issue
  • Additional details that may help us/the team investigate your concern better

 

~ Nikola
Upwork
buntsem
Community Member

I am still waiting for your resolution. I have attached the screenshot in the thread earlier

Hi Bunty,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep 

Upwork
buntsem
Community Member

os version: 13.6

when app is launched the loader appears for few seconds and closes. Nothing happens after that.

Screenshot 2024-02-14 at 11.12.42.png

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