I'm having an issue with the time tracker. It keeps bringing the prompt "Checking if the site connection is secure, www.upwork.com needs to review the security of your connection before proceeding."
I have an hourly contract and need to get the tracker ASAP. So, I would appreciate your help!
Hi Shirin and Valued Members,
Thank you for reporting this here and we sincerely apologize for the inconvenience. Can you please try closing the app and logging in to your Upwork account from your internet browser? Then, clear your cookies by going here and restart the app. You may also want to check this help article for known fixes with your Desktop App. Let us know if the issue persists and we'll look further into that for you.
You can boot up your windows. After that If the problem persists then, you have to change your internet connection (IP). I solved this in the same way.
I can't get a hold with anyone to solve my issue on time tracker. It's still doesn't refresh.
It says "Checking if the site connection is secure".
And there's no support option on my account.
I need help ASAP.