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e37d5250
Member

Credit Card field

I am trying to hire someone but the credit card field won't allow me to type in it.

ACCEPTED SOLUTION
e37d5250
Member

I got it to work on my phone.  Thank you

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4 REPLIES 4
812dd08c
Moderator
Moderator

Hi Lori,

 

I'm sorry to hear that you're having difficulties adding a billing method. Could you please clear your cache and cookies or log in with another browser? Let us know if the issue persists and we'll look further into that for you.

 

 

 

~ Arjay
Upwork
e37d5250
Member

I have tried clearing cache, a different browser and even used my phone.  The "hire" fields allow me to enter my address information, etc.  but the credit card number field, the expiration date and the security number field don't allow input.

Hi Lori,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork
e37d5250
Member

I got it to work on my phone.  Thank you