Jun 3, 2022 06:17:24 AM by Fahad I
HI,
I am trying to import my certificat but its showing me this error "Failed to complete Credly authentication. Please, try again later."
Solved! Go to Solution.
Jun 3, 2022 08:24:56 AM by Luiggi R
Hi Camilo,
I'm sorry to hear you're also having trouble with this. I've also shared your concern with the Customer Support team and they will be contacting you via a support ticket to assist you further.
Jun 3, 2022 08:16:32 AM by Luiggi R
Hi Fahad,
Thank you for bringing this to our attention. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.
Jun 4, 2022 07:28:27 AM by Annie Jane B
Hi Vardan,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Jun 6, 2022 02:16:32 AM by Joshua N
I Am unable to add my credly certifications .
It syncs and tells me there are 5 badges to add however , an error is returned everytime i try
Jun 3, 2022 09:12:19 AM by Aristide-Herve D
Hi Upwork,
I'm tryng to upload my certification to my upwork account from Credly and the system always fail to upload it. I try to use browsers Edge and Chrome but still got the same issue.
Absolutely need your help. I did everything I could to search the problem but it didn't work.
Jun 7, 2022 01:19:06 AM by Aristide-Herve D
Hi,
Please can you tell me how long it will take?
I have no response from them.
Jun 7, 2022 06:03:00 AM by Annie Jane B
Hi Aristide,
I checked your account and it looks like there is already an open support ticket regarding your query. Please allow time for our team to review and get back to you directly on the same ticket. You can access your support tickets on this page.
Jun 6, 2022 03:20:44 AM by Pradeep H
Hi Joshua,
Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
Thank you,
Pradeep
Jun 7, 2022 10:48:10 PM Edited Jun 7, 2022 10:48:45 PM by Hashim P
Hi,
It says Authentication from Credly failed when trying to import certificates. My name between Upwork and Credly matches perfectly. Additonally I tried clearing cache using almost all browsers to check this but it keeps on failing. ANd now the option to import certificates itself is not displayed. Please assist.
Thanks,
Hashim Pathan
Jun 8, 2022 01:39:22 AM by Annie Jane B
Hi Hashim,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Jun 9, 2022 11:23:46 PM by Hashim P
Hi,
I dont see any open tickets around this issue. Please check and revert.
Thanks
Jun 10, 2022 03:14:26 AM by Pradeep H
Hi Hashim,
Thank you for your message. I see that this is an ongoing issue and our engineers are already working on this. Feel free to try again after some time and let us know if the problem persists.
Thank you,
Pradeep
Jun 6, 2022 01:23:11 PM by Sameer Ul Hassan A
hello I am facing same problem & I tried Many time many browser but still unable to import
Jun 8, 2022 02:35:58 AM by Umair S
Hi folks,
I have uploaded two certificates from Credly. Now I cannot see the option of import certificate to upload my third certificate.
Jun 6, 2022 10:51:01 AM by Nahom S
Hello there, I am facing the same issue. Please respond as soon as possible
Jun 6, 2022 11:51:43 AM Edited Jun 9, 2022 08:29:38 AM by Valeria K
Hi All,
Thank you for reaching out to us and bringing this to our attention. Our engineers were able to identify the issue and they are working with Credly on resolving it as soon as possible.
We will update this thread once we have more information.
Jun 15, 2022 02:23:43 AM by Hashim P
Yes the problem still persists. I have checked on all browesers and in all modes.