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Less available balance

i recently had a direct contract setup and paid $ 190, and after deductions, it should be 183$, but instead, I'm getting 171$.

 

 

 

1 REPLY 1
759e32fa
Moderator
Moderator

Hi Hamza,

 

Thank you for reaching out to us. I checked your account and found a negative balance of $12.00 which was traced back to an old project last June 2021. You issued a refund to your client of $15.00 when there was no available balance on your account. A service fee was returned which was $3.00 so the negative balance then amounted to $12.00.

 

I don't see any other negative balance now on your account that may affect your next withdrawals.


~ AJ
Upwork