🐈 Community
» Forums » Support » Payment dela
Page options
jack-yakuvv
Member

Payment dela

Hi there, so I just finished a project the day after yesterday and it was approved and payment released. My balance has not yet reflected as per the amount till now. What could be the reason.

ACCEPTED SOLUTION
759e32fa
Moderator
Moderator

Hi Yakuvv,

 

Thank you for reaching out to us. When your client releases a milestone or final payment on a fixed-price job, it immediately shows as pending on your financial account. Pending payments become available for you to withdraw after the standard five-day security period. In your case, the payment was released on May 10 and shall be available for withdrawal on May 15.

 

You may check this article for more information.


~ AJ
Upwork

View solution in original post

1 REPLY 1
759e32fa
Moderator
Moderator

Hi Yakuvv,

 

Thank you for reaching out to us. When your client releases a milestone or final payment on a fixed-price job, it immediately shows as pending on your financial account. Pending payments become available for you to withdraw after the standard five-day security period. In your case, the payment was released on May 10 and shall be available for withdrawal on May 15.

 

You may check this article for more information.


~ AJ
Upwork