🐈
» Forums » Support » Reversal notification from Upwork on hourly c...
Page options
alvinballad
Community Member

Reversal notification from Upwork on hourly contract

I got this email from Upwork stating that I did not meet the criteria for Upwork’s Hourly Protection policy due to high hourly rate. I think It's not my fault as long as the client accepted my proposal and make an offer.   Anyone here got the same issue? They reversed almost all the money that should be available to withdraw today. 

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Alvin,

 

Thank you for your message. I am sorry to hear about the action taken on your contract. I see that you have already responded to the support ticket initiated on your account. One of our team members will reach you as soon as possible for further assistance. 

 

Thank you,

Pradeep

Upwork
Latest Articles
Featured Topics
Learning Paths