Ticket

[mg10051994]

It has been over a day and I would like to know my request's result. The ID is 36837510 for the ticket

[hopa-]

its been 7 days and they change tickets status to solved without even reply 
dont raise your hope that they even may reply soon or ever

[759e32fa]

Hi Gayane,

Apologies for the delay as our support teams are currently experiencing a higher number of contacts than usual. Rest assured the team will address your concerns and questions in the ticket as soon as possible.

Please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. We seek your patience and utmost understanding while sorting this out for you. Thank you!

[belle0815]

Hi Annie Jane B,

I would also like to know the results of my request submitted on September 11, 2022 at 12:29am.

I look forward to hearing from you.

Thank you, 

Annabelle 

[NikolaS]

Hi Annabelle,

Thank you for reaching out to us. I shared your request with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

[belle0815]

Great! Thank you, Nikola S.

Annabelle