Hi Mohammad and Hemayet,
I'm sorry to hear about your projects being rejected. Please refer to the email that our team has sent you for suggestions on how to improve your projects before resubmission of them.
You’ll want to make sure your project is attractive to clients and catches their eye. Here are some best practices to create a professional project:
- Highlight your project in simple, jargon-free language.
- Choose professional images that speak to your work. (Don’t have great images of your work? Check out websites like www.unsplash.com that offer free, high-quality images you can use. Be sure to make sure you have permission to use.)
- Proofread your work so there are no typos.
- Don’t use click bait, text-heavy graphics, or the Upwork logo/badge.
- Don’t share your contact information or personal information.
To learn more about Project Catalog, you can check this help article.
Thank you.
NOTICE:
We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.
Hi Moiz,
Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents has already followed up with you via email to assist you further. If you have further questions feel free to follow up on the email you received and our team will be happy to assist you further.
Hi Ravi,
Thank you for reaching out to us. I checked and it looks like our team has already reached out to you directly via email and additional information regarding your project approval. Please refer to the email for more information on what you need to change before submitting again.
If you have further questions feel free to follow up on the email directly and our team will be happy to assist you further.
Hi Ravi,
Could you please check the email you received on the email address associated with your Upwork account for more information? If it's not in your inbox, kindly try checking your spam folder.
Thank you,
Hi Ayodeji,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you directly via email to assist you further.
Hi Hassan,
It can take up to 5 days for the review process to be completed.
Thank you!
Hi Nazrul,
When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Note: Please allow up to five business days for your project to be reviewed. To learn more about Project Catalog, click here.
Hi Shahmeer,
Please allow up to five business days for your project to be reviewed. Thank you!
Hi Md,
Thank you for reaching out to us. I shared your concern with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Hi Bao,
Thank you for reaching out to us. I can't seem to replicate the issue and can't find anything on your account that indicates why the project catalog was not accepted. Kindly retry adding a project with the help of the following articles:
Get Started With Project Catalog
Please let us know if the issue persists.
~ AJ
Hi Yeasmin,
I can see that the project you're referring to was submitted for review two days ago. Kindly allow up to five business days for the project to be reviewed. Feel free to check out this help article to learn more.
Hi Mubassar,
Thank you for reaching out to us. Kindly allow up to five business days for the project to be reviewed. Feel free to check out this help article to learn more.
~ AJ
Hi Cameron,
When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please note that it can take up to five business days for your project to be reviewed. To learn more about Project Catalog, click here.
Hi Zain,
The time to approve projects is about five days. Due to the unexpectedly high volume of reviews that needed to be completed by our team, they are currently experiencing some delays. We will notify you when the process is done. We appreciate your patience.
Hi Zain,
Thank you for reaching out to us. We don't have any discount codes or promos available at the moment. Periodically, offers are sent by Upwork via email, at events, and through partnerships. To ensure you get the marketing emails, please submit the following form and we’ll add you to the list! You can always unsubscribe at any time.
~ AJ
