May 5, 2022 12:23:19 AM by Maged A
hi, for some reason i can't seem to activate a milestone, it keeps saying that i have to conact customer service, please help. thanks.
May 5, 2022 03:01:13 AM by Pradeep H
Hi Maged,
Thank you for your message. I see that your payment failed while activating the milestone. Could you please contact your card issuing bank to check international transactions are enabled on your card and you have a sufficient limit on it?
Thank you,
Pradeep
May 12, 2022 01:59:57 AM by Maged A
I have checked with my bank and they said my card is active and it didn't have any issues whatsoever then I tried to do the payment again and it got declined , could you please check from your end ? Thanks
May 12, 2022 05:14:11 AM by Annie Jane B
Hi Maged,
Thank you for checking with your bank. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further.