"Error 500 (N)" - I Can't Access Anything On UpWork

[nicole_v_]

I cannot access anything on UpWork. When I try to go to the website, this error shows up:

And before anyone says to do this: YES, I cleared cookies and cache. YES, I restarted my browser (and my whole computer, for that matter). YES, I tried different browsers (and even the mobile app). 

This issue is persisting even after doing all of those things. 

[arslan_toor]

Does anybody know anything about this?

[nahidhasan771]

Hello Upwork community‚
I have a problem. Please someone help me. "We cant't complete your request

 

" This article suddenly came up when I searching for job in upwork. what's happened. can any one help me to fix it.
Thanks all

[a78d9a4d]

Same here 

[df602768]

Me too. 

[david-kosa]

Same issue for me. It is annoying because I have some ongoing jobs...
Does anyone know a solution?

[769c120f]

upwork is not working right now may be some problem they are facing. it may be recover quickly because  upwork have expert team & they will trying to resovle to resolve this error. 

[nicole_v_]

When I checked ten minutes ago it said everything was up and running, now I see that it says there's an active issue. Hopefully it will be fixed soon. It's really bad for people who have active jobs right now, or people who were in the middle of messaging clients. 

[hassan_munir]

Hi,

When I try to open upwork.com on my browser, I am receiving the below error

Please assist

[3ctechnologies]

I am receivign the same error today while trying to explore jobs

[andrewtranslates]

Looks like it's a global issue. Same problem here. I guess we just have to wait for fix.

[769c120f]

We can't complete your request now

Please try again later.
To report this problem, click here.
For availability updates, visit our site status page.

Error 500 (N)

[ramosm691]

Hello, Community Managers and moderators good day. I am also experiencing the same issue. Please I need your help.

[AveryO]

Hi Mark, 

I moved one of your posts on this thread, and removed the others. Please avoid duplicating your posts on several other threads as this is considered spam and is not allowed in the Community. Kindly refer to my response here for more information regarding the issue.

I would like to request yours and everyone's patience as the teams involved resolve the issue. Thank you!

[46d8e1e9]

The same with me 😞

[df602768]

Good thing is I've some articles lined up. Although I do need to find more work, so I kind of expected to spend my morning applying to new projects. Oh, well. 

[53a1fe60]

Getting the same error message. In these days of arbitrary cancellation everywhere, this is enough to panic your customers. Understandably.

Beyond robotically saying "we'll email you, trouble ticket, resolve, etc" adnauseum in this thread, you would be much more respected giving us SOME info in this thread. Please upwork your game.

[AveryO]

Hi everyone, 

We apologize for the interruption. Our engineers team is aware of the issue and working on fixing this as soon as possible. Please visit the Upwork status page for the latest status.

[aphexa]

Hello.

I was in the middle of conversation with a potential client. After sending him a message I wen to browse for some work and I got this error:

We can't complete your request now Error 500 (N)

Since then I can't access my account at all. I was just about to record an audition for thec lient, but now I can't even access my messages to get the material. 

I've been a Freelancer on Upwork for many many years. This has never happened to me.

It is crucial that I get help asap.

Just to mention, I also cleared my cache, tried to log in from a different browser, tried even from 2 different devices - nothing works.

I did send a ticket, bun no one is responding.

I'd be much obliged if you could answer and provide some help asap as my work depends on my being able to access my account. 

Thank you very much.

Best regards,

Andrea

[a01a699a]

Hey! I'm facing this issue from half an hour when I try to access my account. I already have cleared browser's cache and cookies but the issue remains. This issue is occuring in my browser as well as mobile application. Please guide me what to do.

[c7ca65b1]

I am reloading my Find Work page. But always it shows me with an error.

The error is "We can't complete your request now. Please try again later. Error 500(N)"

Please help me out.

[ch_nazia]

Hi ,

Hello,

can someone help me with this matter. I am continuously facing this problem. Apparently, I am unable to login. 

Please can someone tell me how to resolve this problem or how to contact with the support team. 

Thank you

[86a107cd]

how to this sovel this request

[22c0c76d]

I tried to log in to Upwork and I get this error:

We can't complete your request now

Please try again later.
To report this problem, click here.
For availability updates, visit our site status page.

Error 500 (N)
Trace ID: 7609a859eaf2cb7b-SEA

Please help me

[AveryO · Accepted solution]

Hi everyone, 

We received confirmation that the issue is resolved. Please let us know if the issue persists for you after clearing your browser's cookies. If it does, kindly reply to my post so that our team can assist you further.

[2b353f75]

I have the same issue. Can't use UpWork now for over 3 days.

We can't complete your request now

Please try again later.
To report this problem, click here.
For availability updates, visit our site status page.

Error 500 (N)

[2b353f75]

I can't access UpWork for 3 days now. What is going on?

I have already done all steps: Cleared browsing history, tried using a different browser, used a different computer, used incongnito mode, etc. Nothing works.

We can't complete your request now

Please try again later.
To report this problem, click here.
For availability updates, visit our site status page.

Error 500 (N)

[AndreaG]

Hi Amanda,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[df53e000]

Dear concern,

My name is Towhidul Islam, and my user ID is df53e000. I was trying to change my membership plan for Buy Connect but failed. Can you please tell me what kind of problem there is with my Upwork account? I already sent a mail to support@upwork.com but have not received a response from there. Please help me. Can anyone give me a customer support email ID to solve this problem? 

Below is my profile link. 

Please see the attachment for detailed information.

Thank you

Towhidul Islam

user ID: df53e000

Cell: 8801976762997