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stmaktavish
Community Member

API Key Disabled

Hi Upwork support team!

I made a request for an API key 2 days ago. But I did not receive any response. On the key page shows that it is disabled.
As I found on the forum the review approximately takes one day.

ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi Andrey,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork

View solution in original post

85 REPLIES 85
maxcodesk
Community Member

Hi, I have the same issue. I applied 2 days ago but the key is still disabled.

Hi Maksim,

 

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola
7882e8c2
Community Member

Hey Upwork Team, 
I am also having the same issue where I've applied for the key, have not received any communication, and the key still shows as disabled. May you please help? 

 

Thanks !

AndreaG
Community Manager
Community Manager

Hi Dhruv,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
ce86fabc
Community Member

Hi Upwork team, 

 

I have been using the API for a while now. It has worked impeccably in the past. A few days ago, I started getting HTTP 403 for all my requests. According to https://www.upwork.com/services/api/apply, I still have an active API key with all relevant permissions.  

 

Could you advise? I am happy to give more details over DM. Thank you in advance! 

 

Hi Otto,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your API key. Thank you.

~ Goran
Upwork
molawmaen
Community Member

I am also facing this issue. I applied for more than 3 days ago and it still says disabled. Can you please help me out too?

freimonas-lukas
Community Member

Hey Upwork Team, 
I am also having the same issue where I've applied for the key, have not received any communication, and the key still shows as disabled. May you please help? 

 

Thanks !

cristian_farias
Community Member

Why my api key is disabled. Can anyone help me ?

3be1df4c
Community Member

hi same issue please help

 

nikunj231991
Community Member

I am also facing the same issue. Can someone please help me?

18847cc9
Community Member

Same problem. Disabled API.

shehrozjarii
Community Member

My api keys are disabled. Please help me out 

Hi Muhammad,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork

Hi Annie,

 

I created the API key by adhering to the instructions and it was created as Disabled. I request your support in this matter.

 

Thanks,

Cenk

AndreaG
Community Manager
Community Manager

Hi Cenk,

 

I checked and it looks like you already have a support ticket about your API. Please reply directly to the team here so they can continue to assist you.

 

~Andrea
df8e60a9
Community Member

Hello Andrea,

 

Although it has been 4 months, I still have not received a response about the API service. Please I would be glad if you can help. I wish you good work.

 

Cenk

Hi Cenk,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

~ Luiggi

Hello,
I have a similar issue. Can you please enable my API key?
Thanks

ArjayM
Retired Team Member
Retired Team Member

Hi Petro,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

~ Arjay
Upwork
c1dd797a
Community Member

I am closing my membership, 2 months and still no response , api key is disabled is default i never ever got to use it , have been paying membership for a year. what a joke. they are acting like a government body just passing issue tickets around

Hi Yahya,

 

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

Thank you,

Pradeep

developer_bil
Community Member

Hello, I also have API keys that are disabled with no response. 

 

Please help! 

Hi Bil,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
lavrik_stas
Community Member

I have the same issue, pls help me to activate API key!