Mar 16, 2020 11:31:15 AM by Andrey B
Hi Upwork support team!
I made a request for an API key 2 days ago. But I did not receive any response. On the key page shows that it is disabled.
As I found on the forum the review approximately takes one day.
Solved! Go to Solution.
Mar 16, 2020 01:02:23 PM by Bojan S
Hi Andrey,
We'll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
Feb 2, 2024 03:59:27 AM by Kirill L
Hi Bojan,
I am also facing this issue. Can you please help me out too?
Feb 2, 2024 05:06:42 AM by Luiggi R
Hi Kirill,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Aug 9, 2024 04:23:12 AM by Kyle M
Hi,
Same issue here. Is there anything I can do?
Thanks for your time.
Feb 17, 2021 11:08:14 AM by Andrea G
Hi Benjamin,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Thanks!
Aug 17, 2021 10:41:31 PM by Puneet S
Hey Andrea
My API keys are inactive and disabled. Please help me get my keys activated at the earliest
Thanks
Puneet
Aug 17, 2021 11:12:40 PM by Pradeep H
Hello Puneet,
I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you.
Pradeep.
Nov 8, 2021 01:12:50 AM by Kosmas B
Hey,
I am having the same issue. I applied for v2 API keys in 2020 and got no reply.
I just made a new request but the status is still disabled.
Could you please help me resolve this?
Thank you,
Kosmas
Nov 8, 2021 01:56:58 AM by Avery O
Hi Kosmas,
I have asked the help of the Customer Support Team, and they will reach out to you to assist you further.
Nov 20, 2021 02:55:29 AM by Maksim T
Hi, I have the same issue. I applied 2 days ago but the key is still disabled.
Dec 29, 2021 05:45:58 AM by Dhruv B
Hey Upwork Team,
I am also having the same issue where I've applied for the key, have not received any communication, and the key still shows as disabled. May you please help?
Thanks !
Dec 29, 2021 07:19:40 AM by Andrea G
Hi Dhruv,
Someone from our team will reach out to you via support ticket in order to assist you further.
Feb 4, 2022 01:59:41 AM by Otto Aleksi K
Hi Upwork team,
I have been using the API for a while now. It has worked impeccably in the past. A few days ago, I started getting HTTP 403 for all my requests. According to https://www.upwork.com/services/api/apply, I still have an active API key with all relevant permissions.
Could you advise? I am happy to give more details over DM. Thank you in advance!
Feb 4, 2022 04:16:46 AM by Goran V
Hi Otto,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your API key. Thank you.
Apr 15, 2022 09:02:24 PM by Maen M
I am also facing this issue. I applied for more than 3 days ago and it still says disabled. Can you please help me out too?
May 15, 2022 04:02:59 AM by Lukas F
Hey Upwork Team,
I am also having the same issue where I've applied for the key, have not received any communication, and the key still shows as disabled. May you please help?
Thanks !
Oct 1, 2022 03:02:10 AM by Annie Jane B
Hi Muhammad,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Oct 13, 2022 03:45:17 AM by Cenk Y
Hi Annie,
I created the API key by adhering to the instructions and it was created as Disabled. I request your support in this matter.
Thanks,
Cenk
Jan 8, 2023 07:27:27 AM by Cenk Y
Hello Andrea,
Although it has been 4 months, I still have not received a response about the API service. Please I would be glad if you can help. I wish you good work.
Cenk
Feb 1, 2023 02:18:32 PM by Petro S
Hello,
I have a similar issue. Can you please enable my API key?
Thanks
Nov 12, 2022 10:41:58 PM by Yahya G
I am closing my membership, 2 months and still no response , api key is disabled is default i never ever got to use it , have been paying membership for a year. what a joke. they are acting like a government body just passing issue tickets around
Nov 13, 2022 02:55:05 AM by Pradeep H
Hi Yahya,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you,
Pradeep
Feb 20, 2023 09:12:23 PM by Bil E
Hello, I also have API keys that are disabled with no response.
Please help!
Feb 21, 2023 02:21:12 AM by Annie Jane B
Hi Bil,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
May 15, 2023 07:06:58 AM by Nikola S
Hi Stan,
Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jul 27, 2023 09:13:48 PM Edited Jul 27, 2023 09:16:10 PM by Mykola A
My key requested April 17, 2022 still disabled. It is 1.5 years ago!
Requested another at July 24, is same. Have ticket 41705811, nothing.
How i can relolve it?
Jul 27, 2023 11:38:30 PM by Pradeep H
Hi Mykola,
Apologies for the delay as our support teams are currently experiencing a higher number of contacts than usual. I see that the support ticket is already assigned to the relevant team to investigate your concern. Rest assured the team will address your concerns and questions in the ticket as soon as possible.
Thank you,
Pradeep
Feb 28, 2024 08:28:13 AM by Ayush S
Hi,
I had requested an API key and I see that there is a key generated, but it is disabled. It says that API keys are disabled by default, but it does not say how to activate the API key? Please let me know what I need to do to activate the API key.
Thank you for your time.