API Key Disabled

[stmaktavish]

Hi Upwork support team!

I made a request for an API key 2 days ago. But I did not receive any response. On the key page shows that it is disabled.
As I found on the forum the review approximately takes one day.

[759e32fa]

Hi Yahya,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[c1dd797a]

No response, nothing . are you guys running a government? you just click resolved issue and we are all paying membership for this ??

[40dd31de]

Hi,

I got the same problem, Key is disabled. 

[AndreaG]

Hi Hendrik,

Someone from our team will reach out to you via support ticket in order to assist you further.

[808c3fe4]

Hi, I have the similar issue. I submitted a request to get API key for personal use three days ago.  I have not heard back about any info and the key is still disabled. I tried to reach out through online bot, which is not helpful. It's impossible to track the progress of this request.

I'm looking forward to hearing something from someone.

In addition, please consider improving UI for developers' experiences. 

[AndreaG]

Hi Shanshan,

Someone from our team will reach out to you via support ticket in order to assist you further.

[ayala-iu]

Hi,

I have the same issue.

Iu

[phoenixmedialab]

Hi Bojan, 

I am facing same issue. I have applied for API key but by default its disabled.

[arsalan-habib]

Hey, I also applied for a key almost 3 weeks ago and it is still disabled. Please fix this ASAP.

Thanks,
Arsalan Habib

[PradeepH]

Hi Arsalan,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here. 

Thank you,

Pradeep

[26ffe330]

Hi Bojan,

I made a request for an API key. But I did not receive any response. On the key page shows that it is disabled.
Please help me out.

[JoanneP]

Hi Sukhwinder,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket

[rakshani]

Hi Bojan, I am facing a similar issue with my api keys

[rakshani]

Hi Upwork support team!

I made a request for an API key almost a week ago. But I did not receive any response. I was asked to make verifications such as Bank statement etc. I got a message of success for that.
However, the api keys that i create are set to disabled by default. Not sure what to do?
I checked On the key page shows that it is disabled.
As I found on the forum the review approximately takes one day.

[NikolaS]

Hi Hamad,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[madlobz]

Hi Bojan,

I am also facing this issue. Can you please help me out too?

[LuiggiR]

Hi Kirill,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[d825e944]

Hello friend of course I can help you

[892e2a49]

Hi,

Same issue here.  Is there anything I can do?

Thanks for your time.

[greeneis]

I also do not have access to my API keys

[AndreaG]

Hi Benjamin,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

Thanks!

[c56423ee]

Hey Andrea

My API keys are inactive and disabled. Please help me get my keys activated at the earliest

Thanks

Puneet

[PradeepH]

Hello Puneet,

I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you.

Pradeep.

[kosmasb]

Hey,

I am having the same issue. I applied for v2 API keys in 2020 and got no reply.

I just made a new request but the status is still disabled.

Could you please help me resolve this?

Thank you,

Kosmas

[AveryO]

Hi Kosmas, 

I have asked the help of the Customer Support Team, and they will reach out to you to assist you further.