Mar 16, 2020 11:31:15 AM by Andrey B
Hi Upwork support team!
I made a request for an API key 2 days ago. But I did not receive any response. On the key page shows that it is disabled.
As I found on the forum the review approximately takes one day.
Solved! Go to Solution.
Mar 16, 2020 01:02:23 PM by Bojan S
Hi Andrey,
We'll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
Mar 16, 2020 01:02:23 PM by Bojan S
Hi Andrey,
We'll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
Apr 23, 2020 11:17:05 AM by Hameem A
Hi Bojan,
I am also facing this issue. I applied for it 3 days ago and it still says disabled. Can you please help me out too?
Apr 23, 2020 11:37:57 AM by Bojan S
Thank you for reaching out to us, Hameem.
One of our team members will reach out to you directly via a support ticket to assist you with your request.
May 10, 2020 10:49:07 AM by Rati A
Hello, I also have a problem, I have applied probably a month ago and nothing no reply no response.
May 10, 2020 04:35:22 PM by Joanne P
Hi Rati,
One of our team members will reach out to you directly via a support ticket to assist you with your request.
Jun 19, 2020 12:31:17 PM by Bojan S
Hi Rahul,
We'll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
Jul 27, 2020 07:33:01 AM by Imran H
Hi My key is disabled its been about 2 weeks can you assist please.
Jul 27, 2020 07:48:46 AM by Bojan S
Hi Imran,
One of our team members will reach out to you directly via a support ticket to assist you with your request.
Thank you for reaching out to us.
Jan 1, 2021 05:05:08 AM by Serim H
Hi Upwork team,
I also have the same problem. My API key is still disabled. Could you please help me out to make the key work? Thanks in advance!
Jan 1, 2021 05:09:28 AM by Aleksandar D
Hi Serim,
I shared your request with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further with the API key.
Thank you.
Jan 11, 2021 05:49:54 PM by Ken Y
Hi Aleksander,
I am also having the same issue where I've applied for the key, have not received any communication, and the key still shows as disabled. Can you help please?
Thanks!
Jan 11, 2021 07:45:16 PM by Joanne P
Hi Ken,
I've escalated your request to our team. One of our team members will reach out and assist you directly via a support ticket.
Jan 27, 2021 08:10:13 AM by Igor Z
Hello,
I made a request for an API key 2 days ago. But I did not receive any response. On the key page shows that it is disabled.
As I found on the forum the review approximately takes one day.
Jan 27, 2021 08:23:07 AM by Bojan S
Hi Igor,
We'll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
Mar 26, 2021 07:43:19 AM by Bojan S
Hi Dominic,
We’ll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
Jan 10, 2022 02:03:44 PM by Bojan S
Thank you for reaching out to us, Ahmed.
One of our team members will reach out to you directly via a support ticket to assist you with your request.
Feb 5, 2022 09:12:41 AM by Natvarlal G
Hello Bojan,
Requested in November 2021, no action was taken to activate the key.
My Ticket no 33896913
Feb 5, 2022 10:17:19 AM by Luiggi R
Hi Natvarlal,
I see that you submitted this support ticket recently. Please allow some time for the team to get back to you and assist you further.
Sep 27, 2022 03:08:19 AM by Yahya G
Also same issue, key is disabled, been trying to get this to work for over a month >>!">??
Sep 27, 2022 12:21:32 PM by Annie Jane B
Hi Yahya,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Nov 12, 2022 10:47:55 PM by Yahya G
No response, nothing . are you guys running a government? you just click resolved issue and we are all paying membership for this ??
Jan 28, 2022 09:17:37 AM by Andrea G
Hi Hendrik,
Someone from our team will reach out to you via support ticket in order to assist you further.
Feb 4, 2022 07:47:37 AM by Shanshan W
Hi, I have the similar issue. I submitted a request to get API key for personal use three days ago. I have not heard back about any info and the key is still disabled. I tried to reach out through online bot, which is not helpful. It's impossible to track the progress of this request.
I'm looking forward to hearing something from someone.
In addition, please consider improving UI for developers' experiences.
Feb 4, 2022 09:16:44 AM by Andrea G
Hi Shanshan,
Someone from our team will reach out to you via support ticket in order to assist you further.
Jul 26, 2022 03:35:47 AM by Manish T
Hi Bojan,
I am facing same issue. I have applied for API key but by default its disabled.
May 14, 2023 11:50:24 PM by Arsalan H
Hey, I also applied for a key almost 3 weeks ago and it is still disabled. Please fix this ASAP.
Thanks,
Arsalan Habib
Jul 18, 2023 10:49:37 PM by Sukhwinder S
Hi Bojan,
I made a request for an API key. But I did not receive any response. On the key page shows that it is disabled.
Please help me out.
Jul 19, 2023 01:02:13 AM by Joanne P
Hi Sukhwinder,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket
Oct 30, 2023 07:38:02 AM by Hamad R
Hi Upwork support team!
I made a request for an API key almost a week ago. But I did not receive any response. I was asked to make verifications such as Bank statement etc. I got a message of success for that.
However, the api keys that i create are set to disabled by default. Not sure what to do?
I checked On the key page shows that it is disabled.
As I found on the forum the review approximately takes one day.
Oct 30, 2023 08:19:20 AM by Nikola S
Hi Hamad,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.