Jul 7, 2020 08:33:21 PM by Robert L
Hello,
I submitted an API key request on June 10th. I was informed that it usually takes 2-4 weeks to get approved or rejected. Seeing as it has been 4 weeks since I submitted my request, I am wondering if I can get an update on what has happened.
Thanks
Jul 7, 2020 10:37:07 PM by Joanne Marie P
Hi Robert,
I'm sorry about the delay. I'll follow-up with the team about your request, and they will update you directly via ticket. Thank you for your patience while our team is reviewing your request.
Jul 14, 2020 08:21:38 PM by Robert L
Jul 14, 2020 11:15:46 PM by Joanne Marie P
Hi Robert,
I checked your account and I can confirm that our team has already reached out to you via ticket. Please log in to your account and kindly check your ticket number: 28870323. Thank you.
Jul 15, 2020 04:08:38 AM by Robert L
Jul 15, 2020 05:49:39 AM by Goran V
Hi Robert,
I would like to confirm that your API key request was declined. Feel free to submit another in the future and our team will review your request again. Thank you.