Did my API Request go through?

357e0b19 · ‎11-17-2020

Hi - I submitted a request for an API key. I received keys when I was applying, but I think it says they are both disabled until approved. I can't tell if my API activation request has gone through, as I got no email, confirmation, and don't see the request in my Upwork account. Did I do something wrong? Is the request supposed to disappear after you click 'Submit'? How long does approval take?

BojanS · ‎11-17-2020

Hi Reyhaneh,

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

Thank you for reaching out to us

~ Bojan

357e0b19 · ‎11-18-2020

Hi - thank you. It seems my request did go through, and the API Key is
sitting in my disabled keys list (has not been approved). Appreciate if
someone could approve my request and activate the key.

BojanS · ‎11-18-2020

Hi Reyhaneh,

I checked this and see that you are communicating with our team regarding this request in this ticket. Please allow time for our team to respond and update the ticket. If you have any additional questions please post them on that ticket for further assistance.

Thank you for your patience!

~ Bojan