Client say he can't see the submitted work files

[Stanley N]

My client says he can't see the work I delivered. I already uploaded the articles, through the submit button.

What should I do?

[Avery O]

Hi Stanley, 

Your client may be new to Upwork. You may share this help article with them for a guide on how they can review submitted milestones on a fixed-price contract. 

[Nichola L · Accepted solution]

Stanley,

You can also send the files from the message room. 

[Preston H]

re: "What should I do?"

Use the file transfer method of your choice:

FTP

Dropbox

email

USB flashdrive

Google Drive

Microsoft One Drive

WeTransfer

etc.