Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

How to retrieve older submissions ?

Active Member
Sangeeta . Member Since: Nov 7, 2016
1 of 4

Hi,

I lost my data, the files I submitted to clients. However, I need some of that for my portfolio. How can I retrieve that?

Thanks

Community Guru
Jennifer M Member Since: May 17, 2015
2 of 4

The attachments should be available in the workroom.

Community Guru
Jennifer R Member Since: Sep 15, 2017
3 of 4

Check with the client if he is fine with you using the files in your portfolio.

Community Guru
Nichola L Member Since: Mar 13, 2015
BEST ANSWER
4 of 4

Sangeeta . wrote:

Hi,

I lost my data, the files I submitted to clients. However, I need some of that for my portfolio. How can I retrieve that?

Thanks


_______________________________

 

It depends how far back you want to go. I had a similar problem, and was told by CS that all conversations and files prior to 2015  were no longer available. Otherwise go to your workroom and search client by client - which will take time as there are so many message rooms for the same client. 

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS