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Re: Writers and chargebacks

Community Guru
Wendy C Member Since: Aug 24, 2015
11 of 19

Adding to Jennifer R.'s comment - Smart FLers understand and have no qualms about issuing a Take Down order.

Community Guru
Tiffany S Member Since: Jan 15, 2016
12 of 19

Nichola L wrote:

Lloyd are you fishing for information to write the definitive ebook on Upwork?


This is actually an encouraging interpretation. As soon as Petra pointed out that he was posting from a client account, I figured he was fishing for information about how he could get content written and avoid paying for it.

Active Member
Lloyd W Member Since: Jan 16, 2019
13 of 19

@ Tiffany,

That is great that you think that. However, your logic is a bit flawed.  Yes I am a client now, but I have hired 17 jobs so far so I am no random dude that is fishing, and I see no reason risk losing this account over some malicious intentions. I was just asking a question, one of the whole points of a forum right.  I kind of feel like there is some Kudos farming going on, I hope I am wrong on that.  

 

Anyway, just made a freelancer acccount, and I plan to eventually use it here.  By the way, you CAN have two accounts with the same login just to address an earlier comment. It's part of the platform. 

 

I will probably make this my last reply to this thread, since the question was answered.   

 

@Petra, you also helped answer my question, thanks.  

Community Guru
Petra R Member Since: Aug 3, 2011
14 of 19

Lloyd W wrote:

Are there any protections on upwork for repeat chargeback offenders?

 


 There is no such thing as a "repeat chargeback offender."

Clients who chargeback are suspended. Chargebacks are a ToS violation.

 

And it would be "protection from" not "protection for" unless you want to protect the offenders themselves.

 

Community Guru
Jennifer R Member Since: Sep 15, 2017
15 of 19

Petra R wrote:

Lloyd W wrote:

Are there any protections on upwork for repeat chargeback offenders?

 


 There is no such thing as a "repeat chargeback offender."

Clients who chargeback are suspended. Chargebacks are a ToS violation.

 

And it would be "protection from" not "protection for" unless you want to protect the offenders themselves.

 


I think he wants to know if there is some kind of protection for freelancer from clients that keep requesting refunds not chargebacks. Are clients monitored so  that it is noticeable when a client repeatedly requests a refund from different freelancers?

Community Guru
Nichola L Member Since: Mar 13, 2015
16 of 19

Jennifer R wrote:

Petra R wrote:

Lloyd W wrote:

Are there any protections on upwork for repeat chargeback offenders?

 


 There is no such thing as a "repeat chargeback offender."

Clients who chargeback are suspended. Chargebacks are a ToS violation.

 

And it would be "protection from" not "protection for" unless you want to protect the offenders themselves.

 


I think he wants to know if there is some kind of protection for freelancer from clients that keep requesting refunds not chargebacks. Are clients monitored so  that it is noticeable when a client repeatedly requests a refund from different freelancers?


 ____________________________________

 

I would have thought that anything that loses money for Upwork would be checked.

Highlighted
Community Guru
Reinier B Member Since: Nov 3, 2015
17 of 19

@colettelewis wrote:

Jennifer R wrote:

Petra R wrote:

Lloyd W wrote:

Are there any protections on upwork for repeat chargeback offenders?

 


 There is no such thing as a "repeat chargeback offender."

Clients who chargeback are suspended. Chargebacks are a ToS violation.

 

And it would be "protection from" not "protection for" unless you want to protect the offenders themselves.

 


I think he wants to know if there is some kind of protection for freelancer from clients that keep requesting refunds not chargebacks. Are clients monitored so  that it is noticeable when a client repeatedly requests a refund from different freelancers?


 ____________________________________

 

I would have thought that anything that loses money for Upwork would be checked.

 

One would think so, but theTalent Specialists have cost, and are costing, UW a ton of money, and yet that fiasco goes on, and on, and on...


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The problem with silver linings is that they always come with dark clouds attached - RB
Community Guru
Douglas Michael M Member Since: May 22, 2015
18 of 19

Reinier B wrote:
Nichola L wrote:

I would have thought that anything that loses money for Upwork would be checked.

 

One would think so, but theTalent Specialists have cost, and are costing, UW a ton of money, and yet that fiasco goes on, and on, and on...



Upwork claims the "talent specialists" make them money. But then, their baseline of comparison is their automated matching algorithms, so it could well be true. 

Community Guru
Tiffany S Member Since: Jan 15, 2016
19 of 19

Douglas Michael M wrote:



Upwork claims the "talent specialists" make them money. But then, their baseline of comparison is their automated matching algorithms, so it could well be true. 


Yes...the talent specialists get it right 1/10 of 1% of the time, whereas the algorithms only get 1 in 5,000.

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