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jillvance
Community Member

hours show 0

Q:
Hello, I am new here. I have a contract with a client and my 'hours' show 0 but I have done the job, the client has approved it and wants to pay. How do I do that? Than
ACCEPTED SOLUTION
tropicany
Community Member

It sounds like you did not use the desktop app to track the hours. If the client allowed to add manual hours, you can log them manually for this week or ask the client to pay you via a bonus. There is no payment protection though if you didn't use the app.

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2 REPLIES 2
tropicany
Community Member

It sounds like you did not use the desktop app to track the hours. If the client allowed to add manual hours, you can log them manually for this week or ask the client to pay you via a bonus. There is no payment protection though if you didn't use the app.

Thank you for your help