I received a notification yesterday that my account is suspended and today that my financial transactions are limited. I verified my profile via video call 2-3 days ago and everything went well.
I'm currently working on 2 active contracts and 4 on hold due to client's reasons, I don't think I have violated upwork's terms and conditions. Even if in any way I have done that, it was really unintentionally and I'm willing to explain and provide proofs of anything.
The link to customer support doesn't work, and it directs me to my profile page. I called customer support and I'm waiting for their email.
I really hope I can resolve this since I really worked hard on my profile success and reviews.
If someone from the community can help me, I'll be very grateful.