When you applied for a loan, did Pagibig ask you for an ID of the Upwork person who signed your income certificate?
I too am earning only via Upwork. And I submitted the certificates, monthly transactions, and client invoices as proof of income. However they are now asking me to provide the ID of the person who signed Upwork's Certificate of Earnings (in my case, it is Ms. Elizabeth Tse, the SVP of Operations). I asked Upwork's chat support but they won't provide it for security reasons. I explained to Pagibig but they insist that I provide it. Now I am confused what to do.